Front Office Supervisor

MONTEBELLO VILLA HOTEL 

Is currently in need of:

FRONT OFFICE SUPERVISOR

General Responsibilities:

• Front Office Supervisor will oversee the front office activities between the Guest, the Hotel, and the various hotel department. FOS is responsible to ensure a smooth day to day operation, and therefore must perform the following tasks to the highest standards.

Job Specifications:

• Candidate must possess at least a Bachelor’s Degree, Hospitality or Tourism or Hotel Management or equivalent.
• Male or Female. Atleast 5’3 in height.
• A hands on approach with strong leadership skills and ability to successfully train, guide and mentor staff.
• Exceptional interpersonal skills to enhance the service standards throughout the operation.
• Have the ability to work under pressure and manage multiple tasks and must think outside the square.
• Must be able to build good rapport with the guest when they enter the hotel overall building a strong relationship with the guest.
• Must have willingness to use initiative and assist in solving problems and guest complains.
• Answer questions, address complaints and give suitable information by actively listening and comprehending visitor requests.
• Must have 1 year or more of work experience in the hotel as FRONT OFFICE SUPERVISOR is required for this position.

How to Apply

Please send your updated resume to: deacent.tamarra@montebellovillahotel.com

or you may walk-in to:

The Human Resource Department

Montebello Villa Hotel – ABDECOR

Banilad, Cebu City

Front Office Supervisor

Mandala Spa & Resort Villas

Details

Be a part of the Philippines’ Leading Destination Resort and Spa!

 

Offers career opportunities to individuals who continue to inspire people towards self-discovery by sharing a unique lifestyle experience….

 

FRONT OFFICE SUPERVISOR

 

Qualifications:

• Graduated with a Bachelor’s degree
• Fluent written and spoken English, second language would be considered an asset
• Computer skills- Demonstrates ability with regard to computer skills, including hotel booking programs
• At least 3 years work experience
• Can work under pressure with minimum supervision
• Pleasing personality
• Flexible in working hours and has the ability to do multitasking
• Honest and trustworthy
• Willing to be relocated in Boracay Island

How to Apply

Interested Applicants may email CV and other credentials to: recruitment@mandalaspa.com or msv.humanresources01@gmail.com

Front Office Supervisor

Be Resorts Bohol

IS NOW HIRING!

The biggest and trendiest resort in Panglao, Bohol shall open by early 2015. We hire by passion and by attitude. Will you BE one of us?  Spread the word!

FRONT OFFICE SUPERVISOR

JOB DUTIES AND RESPONSIBILITIES:

• Prepare forecast of room occupancy, monitor actual room occupancy against forecast, prepare and submit daily room occupancy report
• Prepare budget for front office operations
• Make rounds and check service of front office staff and call their attention for whatever deficiencies noted
• Personally meet and attend to VIPs and other important guests
• Attend to guest complaints, inquiries and requests
• Maintain a logbook on critical incidents, complaints of guest
• Coordinate with Security/Resort Manager/General Manager in the investigation of guest reports on security matters
• Supervise the checking of room discrepancies and inspection or preparation of rooms blocked for VIPs
• Oversee the implementation of Front Office policies and procedures
• Coordinate closely with other departments to ensure prompt, efficient and satisfactory service to hotel members and guests
• Enforce all cash-handling, check-cashing and credit policies
• Check guest folio or master folio whether all information are properly documented i.e. bills, credit limit, etc.
• Receive night report from Housekeeping and Front Office regarding occupancy, out-of-order rooms, inventory of supplies and other documents and make a progress report during Operations meeting
• Call for and preside over operational meeting among staff
• Participate in the selection of Front office staff
• Train, cross-train, retrain all front office staff
• Supervise workloads during shifts
• Evaluate job performance of each front office employee
• Maintain master key control
• Perform other related duties as may be assigned by superior

QUALIFICATIONS:

• College graduate
• With at least 5 years experience in front office operations with the last two (2) years as manager or supervisor preferably in a five-star hotel
• With organizational and planning skills
• Excellent oral and written communication skills
• Computer literate, knowledgeable of hotel front office system preferred
• Able to motivate subordinates
• With good leadership and management skills

​For more information about our company, visit our website: Click here

How to Apply

Interested applicants may send their applications, resume and credentials at:

Email add: hr-bohol@beresorts.com

For inquiries, please contact:

Contact Numbers:  (0917)596-2333 or (032)236-8888 and look for Juliet

Accepting applications until February 27, 2015